General terms and conditions

---

Our General Terms & Conditions apply to all deliveries and services. 

DELIVERY PERIOD

Delivery is usually made within 5 business days.  

DELIVERY CHARGES

We guarantee that all orders arrive promptly. 

Delivery charges are as follows:
All orders, over $50, within the United States ship for FREE

*If you filled in an incorrect address and the package is sent back to us, you will be responsible for the additional cost to resend package.

Certain countries require customs clearance and/or broker to clear customs. Gemmina Jewelry is not responsible for those charges and does not hold information on how much those charges might be - they vary from country to country.

SHIPPING PARTNERS
Our goods are shipped through USPS.

RETURN/EXCHANGE POLICY 

EASY returns and no restocking fees!

We want our customers to be happy. If you do not love our product, you may return unworn item/s. We stand behind our products and want you to be satisfied with them! If you bought something and feel it's not for you, simply send us an email within 5 days of receipt and we'll make it right. We always do our best to take care of our customers - dealing with all situations fairly and responsibly!  If you received a damaged or defective item, we will send you a replacement for free.
Complaints regarding damaged items must be notified in writing, combined with photos, within 3 days from date of receipt to Email: info@gemminajewelry.com. 

DATA PROTECTION

Any data required by us for order processing purposes will be treated as strictly confidential.

SOCIAL MEDIA COMMENTS & POSTING

We are happy when we get pictures from you and we encourage social sharing!

However, Gemmina Jewelry reserves the right to delete or ban any harmful or negative content from social media pages if those comments were not made by a customer. All customers comments, positive OR negative, will remain on social media pages with a proper answer from a Gemmina Jewelry team member.

Contact us:

Gemmina Jewelry

20 E 35th Street

Suite, 11D

New York, NY 10016

In case you have questions about Gemmina products, how to maintain them, or any questions about your order email us at via our Customer Service Contact address:

info@gemminajewelry.com